Individuals have the right to refuse unsolicited marketing messages by fax, phone, email and text message. Companies or organisations have the right to refuse marketing by phone and fax. Both can register with the Telephone Preference Service (TPS) if they don't want to receive unsolicited marketing calls. For more information about the TPS contact:
The Telephone Preference Service
DMA House
70 Margaret Street
London
W1W 8SS
w: www.tpsonline.org.uk
registration: 0845 070 0707
t: 020 7291 3320
f: 020 7323 4226
e: tps@dma.org.uk
Individuals and organisations can also register with the Fax Preference Service (FPS) if they don't want to receive unsolicited marketing faxes. For more information about the FPS contact:
The Fax Preference Service
DMA House
70 Margaret Street
London
W1W 8SS
w: www.fpsonline.org.uk
registration: 0845 070 0702
t: 020 7291 3330
f: 020 7323 4226
e: fps@dma.org.uk
Organisations can only send unsolicited marketing by electronic mail, such as email and text message, where the individual has specifically requested it. There is an exception to this rule, known as soft opt in.
You can opt out of receiving marketing at any time by contacting the organisation directly. They must comply with this request promptly.