Correcting information

If you believe your personal data is inaccurate, you should write to the data controller to tell them what you believe is wrong with your information and what should be done to correct it. There is no particular form of words that you need to use, provided that you make clear the following:

  • Your identity and the personal information to which you refer
  • What should be done to correct the personal information

If you are sending a letter by post, it is advisable to send it by recorded delivery. The letter may be sent electronically, provided that the data controller is able to identify you and the personal data to which you refer from your letter. The letter must be capable of being used for subsequent reference.

You should keep a copy of the letter you send and any reply you receive from the data controller, together with any other communications, and record the dates of all correspondence.